Health and Safety Guidelines for Visitors

  • All staff members and visitors are required to wear masks at all times.

 

  • Upon arrival, your temperature will be checked. If you have a fever (37.5ºC and above) or symptoms such as cough, runny nose or shortness of breath, please seek medical attention as soon as possible. We look forward to welcoming you back once you are healthy again.

 

  • Please maintain social distance (at least 1,5 metres or 3 steps) and clean your hands often. Hand sanitizer available on each floor.

 

  • Please follow the safety signs and any directions given by our staff.

 

  • For your safety, a maximum of 400 people are allowed in the building at any one time.

 

  • According to current pandemic regulations in Istanbul, Arter requires HES code for all visitors. Click here for further information on the HES code system.
  • As of 30 May 2021, the entire Arter building has been sterilised through Nano Silver Ion disinfection procedure which provides hygienic protection on all surfaces for 90 days.

 

  • The filters of our air conditioning and ventilation systems are cleaned periodically. The system has been revised to ensure maximum fresh air intake in all galleries and other public areas.

 

  • Our building and Arter’s shuttle buses are sterilised regularly.

 

  • Public areas are marked with signs to draw attention to social distancing measures; hand sanitizer dispenser units are placed on each floor.

 

  • Plexiglas shields have been installed at all registers for increased safety.

 

  • To ensure a safer visit, Arter requires HES code for all visitors.

Measures Taken at the Arter Building for a Safe Visit

Services halted temporarily:

  • Cloakroom
  • Nursing room
  • Prayer room
  • Buggy service

 

- Audio guide devices are available for use in disposable hygienic bags.

 

- Lockers are sterilised regularly.

 

- Wheelchairs continue to be provided upon request with disposable coverings.

 

- Guided exhibition tours are limited to 5 participants as a health precaution.

Please click here for more information.

 

- Lifts operate with maximum three people at any one time and may be used only for going up. Please use the stairs to reach lower levels. Pregnant women and people with disabilities may use the lift for going down.

 

- Arter shuttles operate at a 50% seating capacity; all passengers are kindly expected to comply with social distancing measures.

 

The maximum number of people at any one time for each public space is as follows:

  • Galleries: 30 each (except for Gallery -1, which is limited to 20)
  • Bookstore: 15
  • Library: 10
  • Bistro by Divan: 30
  • Backyard: 50

 

The following events and programmes are suspended until further notice:

  • Concerts and performances
  • Screenings
  • Learning programme gatherings (click here for online interpretation events and guided tours)
  • Workshops (click here for online children’s workshops)
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